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How TBWX Outlets Serve Lunch and Dessert From One Kitchen

Most Indian dessert cafés empty out between 1pm and 4pm. TBWX outlets stay busy. Here's the actual playbook — menu mix, kitchen flow, staff routine — that turns a dessert shop into an all-day café.

Gaganinder GoyalApril 17, 20267 min read
How TBWX Outlets Serve Lunch and Dessert From One Kitchen

Walk past most dessert cafés in India at 2pm on a Tuesday. They're empty. Or, worse — the staff is sitting on the counter scrolling Instagram. By 4pm one or two customers trickle in. The real evening rush happens 7-10pm, and then shutters come down.

Seven hours of rent, seven hours of staff salaries, six hours of revenue. That math is why most dessert cafés never hit breakeven.

TBWX is built to fix this. Every outlet is designed to run lunch service AND evening dessert service out of the same kitchen, same team, same 250-500 sq ft footprint. Here's how we do it.

The menu split that makes it work

First — what's on the menu.

Dessert-side (5 categories): Bubble Waffles, Belgian Waffle Sandwiches (sweet), Waffle Cakes, Mini Bubble Pancakes, Shakes.

Savory-side (2 categories): Belgian Waffle Sandwiches (savory) and Savory Snacks (Maggi, pasta, grilled sandwiches, fries).

Beverages (cutting across): Summer Coolers (mojitos, lemonades, iced teas), plus hot tea and coffee.

That split is intentional. At lunch, a person walks in for a Paneer Tikka Waffle Sandwich + Peach Iced Tea. At 7pm, the same person walks in for a Kitkat Bubble Waffle + Oreo Thick Shake. Same outlet, different cravings, both handled.

The kitchen layout

A TBWX outlet kitchen is small. That's a feature, not a constraint. The layout:

Front-left station: Belgian waffle iron + filling wells. Handles all Waffle Sandwiches (sweet + savory) and Waffle Cake layer production.

Front-right station: Bubble waffle iron + soft-serve machine + topping rack. Handles Bubble Waffles.

Center-rear station: Poffertjes griddle + blender + sauce wells. Handles Mini Bubble Pancakes and Shakes.

Side station: Two-burner stove + panini press + fryer. Handles Savory Snacks (Maggi, pasta, grilled sandwiches, fries).

Beverage bar: Fresh-cut fruit + ice + soda gun + juicer. Handles Summer Coolers.

Three trained operators rotate across these stations during peak hours. Off-peak, one person manages all stations with the owner covering the register.

The daily rhythm

Here's the typical hour-by-hour profile of a mature TBWX outlet on a weekday:

11am-1pm (Morning slot, 10% of daily sales):

Mini Bubble Pancakes to-go for breakfast-late teams.

Summer Coolers as deliveries start on Zomato/Swiggy.

Waffle Cake pickup orders placed yesterday.

Staff rhythm: prep + plate — one station hot.

1pm-4pm (Lunch slot, 25% of daily sales):

Savory Waffle Sandwiches (Cheesy Corn, Paneer Tikka, Mushroom Melt).

Pasta and Grilled Sandwiches from Savory category.

Peach Iced Tea and Masala Lemon Soda.

Staff rhythm: Savory + beverage stations active; dessert stations slow.

4pm-7pm (Afternoon slot, 20% of daily sales):

Shakes lead — Brownie Overload, Oreo Thick, Kitkat.

Summer Coolers continue.

First Waffle Sandwich dessert orders trickle in for evening plans.

Staff rhythm: three stations active; Savory slows down.

7pm-10pm (Evening peak, 35% of daily sales):

Bubble Waffles + sweet Waffle Sandwiches dominate.

Mini Bubble Pancakes for groups.

Waffle Cake walk-in pickups for birthdays.

Shakes and Coolers continue.

Staff rhythm: all stations hot; owner typically on-floor managing queue.

10pm-11pm (Late evening, 10% of daily sales):

Late-night delivery orders (Zomato/Swiggy late-night slots).

Walk-ins after movies.

Staff rhythm: two stations active, one cleaning.

The key: no one-hour window earns 0%. Even the slowest slot (11am-1pm) is 10% of the day's revenue, and that's typically where Waffle Cake pickups land.

The training load — why staff can handle it

Multi-category kitchens sound intimidating until you see the training plan:

Day 1: Belgian waffle iron + Bubble waffle iron. Cook 50 waffles on each. Learn plating.

Day 2: Soft serve + Shakes + Summer Coolers. 30 drinks across the menu.

Day 3: Mini Bubble Pancakes + Savory Snacks + Waffle Cake finishing. Plus register, Zomato/Swiggy app, cleanup routines.

Three days of on-site training at a TBWX flagship outlet, then operators start solo under supervision in their home outlet.

The training is tight because the categories share inputs. A new operator isn't learning seven disconnected menus — they're learning seven outputs of the same pantry. Nutella goes into Waffle Sandwiches, Mini Pancakes, Shakes, Cakes. Soft serve goes into Bubble Waffles, Shakes. Waffle batter goes into Sandwiches and Cakes. That shared inventory compresses the learning curve.

Why this matters for franchise economics

A café that earns from 11am to 11pm on a 2,000-footfall shopping-area site has ~3x the daily revenue of a dessert-only café at the same rent. That's why TBWX outlets hit breakeven in 6-8 months instead of 18-24 months. Not because our marketing is 3x better or our products are 3x more premium — because the kitchen is running three shifts of output, not one.

Try it yourself

Best way to understand is to walk into a TBWX outlet between 1pm-3pm and order a Paneer Tikka Waffle Sandwich + Peach Iced Tea. Then come back at 8pm the same day and order a Bubble Waffle. Same counter, same faces, completely different menu.

[Find a TBWX outlet near you](/outlets). Or if the operations side is what you're here for: [apply for a franchise](/franchise/apply).

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